About CrossPoint Mediation
Jeff Fortin, NCPM, PHR®
Founder and Mediator
Nationally Certified Professional Mediator (NCPM)
National Association of Certified Mediators
Professional in Human Resources (PHR®)
Human Resources Certification Institute (HRCI)
40-Hour Basic Mediation Training
VirNet Virtual Mediation
Instructor: Dr. Benjamin J. Earwicker
Jeff’s professional background in leadership and human resources provides a practical understanding of workplace dynamics, organizational pressures, and the challenges individuals face when conflict arises. This experience informs a mediation approach that is structured, impartial, and focused on helping parties reach durable and practical agreements.
Professional Experience
• 38 years leadership experience
• 25 years as a retail store leader
• Experience working with union and non-union workplaces
• Extensive employee relations and conflict resolution experience
CrossPoint Mediation provides structured and confidential dispute resolution services for workplace, small business, and community conflicts.
With more than 30 years of leadership and human resources experience, we understand the complexity of organizational and interpersonal conflict. Our approach is impartial, solution-focused, and grounded in professional standards of mediation practice.
We work with parties to clarify interests, improve communication, and develop practical agreements that support durable outcomes and preserved relationships.
Submit Inquiry
If you have questions about mediation services, scheduling, or whether mediation is appropriate for your situation, please complete the form below. All inquiries are confidential. We will review your submission and respond promptly.
info@crosspointmediation.com