Privacy Policy

Effective Date: June 30, 2026

CrossPoint Mediation LLC respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website, submit a contact form, request a consultation, or communicate with us.

Information We Collect

We may collect information you voluntarily provide, including your name, email address, phone number, city, state, and basic information about the type of mediation services you are seeking.

We may also collect limited website usage information through tools such as Google Analytics, Google Ads, or similar services. This may include pages visited, general location information, device type, and how visitors interact with the website.

How We Use Information

Information may be used to:

Respond to inquiries or consultation requests.

Provide information about mediation services.

Schedule consultations or mediation sessions.

Improve the website, advertising, and client communication process.

Maintain business records.

Confidentiality

Submitting a form or contacting CrossPoint Mediation LLC does not create a mediator-client relationship or guarantee confidentiality until all required agreements are reviewed and signed.

Information shared during a formal mediation process is handled in accordance with applicable mediation confidentiality rules, agreements, and professional standards.

Sharing of Information

CrossPoint Mediation LLC does not sell personal information.

Information may be shared only when necessary to operate the business, comply with legal requirements, process scheduling or payment, or provide requested services.

Third-Party Services

We may use third-party tools such as Google Ads, Google Analytics, Calendly, Zoom, Stripe, or other service providers. These providers may collect or process information according to their own privacy policies.

Data Security

Reasonable steps are taken to protect personal information. However, no website, email, or online transmission can be guaranteed completely secure.

Your Choices

You may contact CrossPoint Mediation LLC to request that your personal information be updated or removed from business records, subject to any legal, administrative, or recordkeeping obligations.

Contact

CrossPoint Mediation LLC
Website: crosspointmediation.com
Email: info@crosspointmediation.com